Wild Wing Café in Charleston, South Carolina, was called out on Facebook after Michael Brown and his family, who are black, were asked to leave after another patron felt ‘threatened.’ Brown and his family felt discriminated against after he and his party of 25 waited for two hours to be seated, only to be told by the shift manager that there was a ‘situation’ — a white customer feeling ‘threatened.’
“She said there’s a situation where one of our customers feels threatened by your party, so she asked us not to seat you in our section, which totally alarmed all of us because we’re sitting there peaceably for two hours,” explains Brown. “Obviously, if we were causing any conflict, we would have been ejected out of the place hours before.”
Brown says while he was talking to the shift manager, someone in his group began videotaping the conversation. Brown says that’s when the manager became upset and refused to seat them.
“I asked her I want to be clear with you,” says Brown. “I said so you’re telling me I have to leave. She said I have a right to deny you service. I said so you’re asking me to leave because you’re upset because he was recording you, after we’ve waited for two hours, and after you’ve already pretty much discriminated on us, and she answered yes.” Source: WCSC
Michael Brown took his fight to Facebook and he got some action. You see, businesses should realize that social media has been a tremendous amount of power in the hands of its users. A company can find itself in a PR nightmare that will result in lost business:
I will never go to Wild wings cafe in N. Chs again! We (Party of 25 family and friends) waited 2hrs, patiently and were refused service because another customer (White) felt threatened by us. This type of racial discrimination is unacceptable and we have to put a STOP TO IT. The manager looked me dead in the face and said she was refusing us service because she had a right to and simply she felt like it. DO NOT SUPPORT THIS ESTABLISHMENT… PLEASE SHARE THIS POST… We need your help.
Here are some of the angry comments left on Wild Wing Cafe’s Facebook page: