Austin Water says it needs more workers. What is needed to improve recruiting?

Austin city leaders say they think they can remedy the shortage of staff that has plagued Austin Water by improving work culture and paying workers at the city’s water treatment plant.

An audit by outside experts has identified a number of issues for Austin Water, and top city utility officials say they are working to resolve them.

The audit was ordered by the Austin City Council last February after a series of high-profile problems with the city’s water supply. An audit by the University of Texas Center for Water and the Environment found that Austin Water’s biggest problem stemmed from its organizational structure, where the auditors stated that there was “a serious mismatch between senior management’s efforts to improve operations at Austin Water with minimal operating costs” . staff involvement.

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