Fabletics is a popular activewear brand founded in 2013 by Kate Hudson, Adam Goldenberg, and Don Ressler. The brand has gained a significant following for its stylish and affordable workout clothes, and it operates on a membership-based model. The Fabletics VIP Membership program offers customers exclusive discounts, early access to new collections, and personalized outfit recommendations. However, some customers may find that they no longer wish to continue their membership for various reasons.
As a Fabletics VIP member, you are required to either make a purchase or skip the month by the 5th of each month to avoid being charged a monthly membership fee of $49.95, which is converted into a member credit. The membership credits can be used to shop for Fabletics products at any time. However, if you no longer want to be a part of the Fabletics membership program, this article will provide you with a comprehensive guide on how to cancel Fabletics membership with ease.
Reasons for canceling a Fabletics membership
There could be several reasons why you may want to cancel your Fabletics membership. Some common reasons include:
- Budget constraints: The monthly membership fee can add up over time, and you might find that it no longer fits within your budget.
- Lack of use: You may not be utilizing your membership benefits or making purchases as frequently as you initially anticipated.
- Product dissatisfaction: It’s possible that you’re not entirely satisfied with the quality or style of Fabletics products and no longer wish to continue your membership.
- Changing priorities: Your fitness goals or preferences may have changed, leading you to explore alternative activewear brands or options.
Regardless of your reasons, it’s essential to know how to cancel Fabletics membership effectively to avoid incurring any unwanted charges.
Preparing to cancel your Fabletics membership
Before you proceed with canceling your Fabletics membership, ensure that you have the following information ready:
- Your Fabletics account email address and password
- Your billing information, including your full name, address, and the last four digits of the credit card on file
- Any relevant order numbers or membership details
Having this information handy will help streamline the cancellation process and ensure a smooth experience.
Step-by-step guide: How to cancel Fabletics membership online
Unfortunately, Fabletics does not offer a direct online cancellation option on their website. However, you can still cancel your membership by contacting Fabletics through one of the following methods: via phone, live chat, or email. The next sections will provide you with step-by-step instructions on how to cancel your membership through each method.
Step-by-step guide: How to cancel Fabletics membership via phone
- Call Fabletics customer service at 1-844-322-5384. Their phone lines are open from Monday to Friday, 9 am to 9 pm ET, and Saturday to Sunday, 9 am to 6 pm ET.
- When prompted, choose the option to speak with a customer service representative about canceling your membership.
- Provide the representative with your account information, including your email address, billing information, and any relevant membership details.
- Explain your reason for canceling and politely request that the representative cancel your membership.
- Be prepared for the representative to offer you incentives to remain a member, such as discounted membership fees or bonus credits. If you’re sure about canceling your membership, firmly but politely decline these offers.
- Ask the representative for a confirmation number or email to verify that your membership has been canceled.
Step-by-step guide: How to cancel Fabletics membership through live chat
- Visit the Fabletics website and log in to your account.
- Scroll to the bottom of the page and click on “Help Center” under the “Customer Support” section.
- In the Help Center, click on the “Live Chat” button, usually located at the bottom right corner of the page.
- Type “Cancel Membership” in the chat window and provide your account information, including your email address, billing information, and any relevant membership details.
- The customer service representative will likely offer you incentives to stay. Politely decline these offers if you’re determined to cancel your membership.
- Request a confirmation number or email to ensure that your membership has been canceled.
Confirming your Fabletics membership cancellation
After canceling your membership, it’s crucial to confirm that the process was successful. To do this, log in to your Fabletics account and check for any updates regarding your membership status. Additionally, keep an eye on your email for a cancellation confirmation email, and monitor your bank account for any unexpected charges.
If you notice any discrepancies, contact Fabletics customer service immediately to rectify the situation and ensure your membership is canceled.
Alternative options to canceling your Fabletics membership
If you’re not entirely sure about canceling your Fabletics membership, consider the following alternatives:
- Take advantage of the “Skip the Month” feature: If you don’t want to make a purchase, simply log in to your account and select “Skip the Month” by the 5th of each month to avoid being charged the membership fee.
- Update your personal preferences: You can update your style preferences and sizes in your account settings to receive better outfit recommendations that suit your needs.
- Shop the sales: Keep an eye out for seasonal sales and promotions to make the most of your membership and enjoy great deals on Fabletics products.
Frequently asked questions about canceling Fabletics membership
Q: Will I lose my accumulated membership credits if I cancel my Fabletics membership? A: Yes, any unused membership credits will be forfeited upon cancellation. Be sure to use your credits before canceling your membership.
Q: Can I reactivate my Fabletics membership after canceling it? A: Yes, you can reactivate your membership at any time by logging in to your account and resuming the VIP Membership program.
Q: Can I return or exchange items after canceling my Fabletics membership? A: Fabletics accepts returns and exchanges within 30 days of the shipment date. However, after canceling your membership, you will no longer be eligible for free return shipping or exchanges for a different size or color.
Canceling your Fabletics membership can be an easy and hassle-free process if you follow the steps outlined in this guide. Remember to have all your account information ready and be prepared for customer service representatives to offer incentives to keep you as a member. Ultimately, the decision to cancel your membership is up to you and your personal preferences and needs. If you find that the Fabletics membership program no longer aligns with your lifestyle or budget, don’t hesitate to take the necessary steps to cancel your membership and explore other options that better suit your needs.