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The Wichita man plagued by an insensitive, indifferent AT&T

A property owner in Wichita, Kansas has discovered that the expensive monthly drain cleaning his rental property requires is the result of an AT&T contractor drilling a hole and running a line through his side sewer. AT&T nor its contractor seem concerned. The problem has been going on for a year or more. This story is all too common.

I think this guy needs to stop calling AT&T and get a lawyer.


After days of scratching his head, Smith finally put a camera in the main sewage pipe and couldn’t believe what he was seeing.

“I found there was a big orange cable running through the sewer line,” he said.

Smith discovered that an AT&T line was punched directly through the main drain, causing a massive blockage.

“I have a sewer line, it’s a $4,500 line, that if I pay the money to fix it, they’ll run a line through it,” Smith said.

After nearly a year of painstaking calls and emails to AT&T, Smith says there’s still no solution.

“It’s frustrating because, you know, big utility companies are showing record profits … And then just turning around and saying, well, geez, isn’t that bad? It’s sad,” Smith said.

ON YOUR SIDE: This Wichita resident battled AT&T for a year after one of their lines was drilled directly through his main drain. He’s facing a $4,500 repair that they won’t pay. #KAKENews pic.twitter.com/TPU3wgMgUz

— Eli Higgins (@EliTheTVGuy) February 2, 2023

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